crystal zihui
Customer service is bad, she was rude.
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A person holds a LiHO TEA drink in front of the brightly lit LiHO TEA shop entrance.
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LiHO TEA East Village
Food
Cafés & Beverages
Location: Level 1, Unit Number #01-12
Quality products and services
LiHO TEA - East Village brings Singapore's beloved homegrown bubble tea excellence to Bedok residents, continuing the brand's reputation as the city's #1 bubble tea chain with an extensive menu of classic milk teas, innovative cheese teas, and refreshing fruity coolers. This popular outlet serves both traditional and modern flavors that satisfy diverse cravings while maintaining the high-quality standards that have made LiHO TEA a household name across Singapore.
The comprehensive menu features signature favorites including Brown Sugar Fresh Milk with Pearls offering rich, caramelized flavors, refreshing Grapefruit Green Tea for citrus enthusiasts, and indulgent Avocado Smoothies that provide creamy satisfaction. The East Village location ensures consistent quality and authentic taste profiles while offering convenient ordering through the LiHO TEA app for pickup without waiting, making it ideal for busy lunch breaks and quick refreshment stops.
As an integral part of East Village's vibrant dining scene, this LiHO TEA outlet provides reliable bubble tea experiences with regular promotions and full menu availability. The location's accessibility and connection to major delivery platforms ensure that both walk-in customers and delivery enthusiasts can enjoy LiHO's signature beverages that have captured the hearts of bubble tea lovers throughout Singapore's competitive beverage market.
Operating Hours
Open
Closes in 3h 7m
Monday
(Today)
11 AM - 10 PM
Tuesday
11 AM - 10 PM
Wednesday
11 AM - 10 PM
Thursday
11 AM - 10 PM
Friday
11 AM - 10 PM
Saturday
11 AM - 10 PM
Sunday
11 AM - 10 PM
Overall Rating
3.3
/
5
Based on 10 reviews
Mall Ranking
#54
Out of 61 shops
Category Ranking
Not enough ratings
Negative Reviews
Xinn
drink was nice however when i picked up my 'self-pick up' order and there were two drinks, went back to give back second drink i didnt order. first reaction from the staff was "huh?" in a very fierce/unapproachable tone, i explained again and her next response was "orh ok" in yet the very fierce tone and just snatched back the drink. i get that she was busy with multiple orders but the reaction to my enquiry was not nice.
WCWD W.C
Poor manpower planning. Why put one person to man a store and he can't even go toilet? Really dumb. Customers waiting for that poor guy trying to fill the orders. But it's also very typical of f&b establishments. I won't be back for sure.
Lo'vyn Lai
I visit the shop twice a week. All the different service staff seem poorly trained and not familiar with the system, hence there tends to be a delay in the purchase. The worse is... My account is accidentally deleted. After I keyed in my number, the staff said she was at the "wrong part". She then proceed to switch to the right page on the system and asked me to key in my number again. Unfortunately, by then the account was deleted and I have lost all my points. I continued to buy from the shop, (and other Liho shops) a few more times without accumulating the points, each time reminding the staff to inform the management to help me recover the account. Nothing was done to date. I don't want to re-register and lose the points I've accumulated so far. Please help. 🙏
Sh Cheng
Easy, grab and go. 1st time trying, ordered their winter melon drink. Ready made jar from the chiller. Suggest no sugar as it is already sweet. Ok for a refreshing cuppa.
Positive Reviews
Gra Cious
Excellent staffs and friendly service! Downloading their app and had some hiccups but the staff is kind enough to wait and advice is given. Waiting time is acceptable. 👍🏻🤩 …
kai
Staff was kind and friendly and offered me various options to choose from regarding my taste, drink was also swiftly prepared and the place look extremely clean and up to standard
Caxene Onslaught
The lady who served us at 15 Apr, 7pm was so sweet and accommodating. She is definitely a great member for the team! The drinks were blended just nice compared to other branches. A 5/5 experience!
Mark Lim
Mimie had provided excellent customer service. Very kind to share with us and gave recommendations on all the different ingredients. Explained how the texture and taste was like. I made up my mind so quickly and enjoyed my drink very much! I had Green Milk Tea with White Jade! Amazing combination!
L
It’s not bad, even close to closing hour, their staff still pleasant and make drinks promptly, no bullsh!t bad attitude unlike other bbt shops. Earl grey milk tea very flavourful, pearls are nice but the price has increased to 80cents, must have been awhile already.
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